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Policies

This business is located and registered in the United States of America.

Terms & Conditions
Your use of this dankowicz.com Web site is governed by these terms and conditions. Please take a few minutes to review these terms and conditions. By accessing or using this site in any way, including, without limitation, use of any of the services, downloading of any materials, or any purchase made through the site, you agree to and are bound by these terms of use. Your use of the dankowicz.com web site constitutes your agreement to follow these rules and to be bound by them. If you do not agree and accept, without limitation or qualification, these Terms and Conditions, please exit the site.

Privacy Policy
Melanie Dankowicz respects your concerns about privacy and has instituted procedures intended to protect and treat personal information in a safe and reliable manner. Please refer to this page for updates in our procedures.

Any private information entered on the website is confidential and will not be shared with third parties. We will not rent or sell your name, address, email address, credit card information or personal information to any third party without your permission. However, we must cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer.

Our web server may automatically collect information about you when you request pages from our server, including your IP address. Your IP address is a number that is used by computers on the network to identify your computer so that data (such as the web pages you request) can be sent to you. We use your IP address to help diagnose problems with our server and to administer our web site. Your IP address is also used to keep track of your shopping cart and to gather broad demographic information about users in a particular area. This information does not, however, contain anything that can personally identify you. Our server may look up the hostname of your computer as well. Our site may use cookies to keep track of your shopping cart and to honor your preferences.

If you have purchased from Melanie Dankowicz’s website or have submitted an email address, we may occasionally update you via email for special opportunities.

Copyright
The Site and all of its contents including, but not limited to, all text and images ("Information") and trademarks, logos, or service marks are owned and copyrighted by Melanie Dankowicz or others with all rights reserved unless otherwise noted. Your use of any Information, except as provided in these Terms and Conditions, without the written permission of the Information owner is strictly prohibited. You have no right whatsoever and are not authorized as such, to download, copy, reproduce, redistribute, use or attempt as such, any of the aforementioned properties.

These Terms and Conditions May Change
Melanie Dankowicz reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the dankowicz.com web site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this Web site.

Shipping
Our goal is to deliver your purchase as quickly as possible, and most non-custom orders will ship within 3-5 days.

Shipping and handling fees are the responsibility of the customer. All orders will be shipped by UPS Ground, unless otherwise requested. Please contact us if you would like to request a rush shipment. Date of delivery is not guaranteed.

If your shipment is damaged upon arrival, please contact us at 217-356-8063.

Our products are available for export. Please contact us for international shipping fees.

Taxes
Taxes are calculated and included in the final price communicated at the end of your order. Melanie Dankowicz is required by law to declare an accurate value on all shipments. Melanie Dankowicz customers are responsible for verifying and paying any local customs, taxes or duties levied by the country designated in your shipping address.  Order total does not include any country-specific or local fees.

Return/Exchange Policy
If you need to cancel your order, for any reason, before it has shipped, please contact us at 217-356-8063.

If you receive your selection and it does not entirely meet your satisfaction, we will gladly exchange or refund your purchase, exclusive of delivery charges and any discounts applied, within 10 days from the date of delivery. Personalized items cannot be returned or exchanged. The item(s) you wish to return or exchange must be unused, undamaged, in the original packaging. Please contact us at 217-356-8063, before returning your item, in order to make sure that you are eligible for return or exchange..

Carefully ship your item with all the original packaging material by a pre-paid insured carrier. Melanie Dankowicz is not responsible for the loss or damage of shipments that are returned; the responsibility of ensuring that returns arrive undamaged is entirely yours. We are not responsible for goods that have been lost, stolen or damaged in the shipping process.

Products
Please note that, given the nature of our business, products may go out of stock before we have an opportunity to update that information on the website. Our online catalog is not a legal offer, but is contingent on availability, and prices are subject to change without notice. In the event that the product you purchased is out of stock, you will have the option to wait for the product to become available, receive a refund, or purchase an alternate product. We cannot guarantee that product descriptions or prices are accurate. As such, prices may be displayed incorrectly or inaccurately on our site due to system errors or typographical errors. If a product offered by Melanie Dankowicz is not as described, your sole remedy is to return it in unused condition and in compliance with this site's return policy. Melanie Dankowicz reserves the right to correct any and all errors when they do occur, and will not honor inaccurate or erroneous prices. If a product’s listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped before we become aware of the error, you agree to either return the product or pay the difference between the actual and charged prices.

Melanie Dankowicz reserves the right to refuse the fulfillment of any order, at any point pre or post order, at its discretion and without obligation to report the grounds for refusal should there be any.  Placing an order with Melanie Dankowicz, including via the website online checkout, or via phone, in no way binds the Site to fulfill an order.

Credit Card Processing
All transactions will be charged in US dollars. Credit card payments for dankowicz.com website purchases are processed by Square and by Paypal. Melanie Dankowicz is not liable for any difficulties or errors that may arise during, or as a result of, entry of credit card information or processing of credit card payments.

Restricted Access
By providing us personal information or transacting business with us, you represent and warrant to us that you are at least 18 years of age, or the legal age of majority in the State or Country you reside. You are also liable for the actions of any minors who use your computer, or provide us personal information, or transact business with us with your credit card.

Restrictions on Use
In using the website you agree not to use it for any illegal or unlawful purpose. You also agree to abide by the website’s terms and conditions. You agree not to do or use the website in any way which could damage, harm, disable or impede its ability to operate or perform its normal functions. Access in the website is limited and you agree not to attempt to gain unauthorized access to its records, accounts or systems, by any means, including hacking and password mining.

Limitation of Liability
In no event, including, without limitation, negligence, shall Melanie Dankowicz, its subsidiaries, agents, affiliates, officers, employees, suppliers or partners be liable to you or any third party for any special, punitive, incidental, indirect, or consequential damages of any kind, or any damages whatsoever. Melanie Dankowicz shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Melanie Dankowicz has been advised of the possibility of such damages. This website and its entire contents are provided on an "as is" basis with all faults. You expressly concur that use of this website is at your own risk. All products sold by Melanie Dankowicz are provided on an "as is" basis with all faults. You expressly concur that use of said products is at your own risk. Melanie Dankowicz disclaims all warranties of any kind, whether express or implied. We make no warranties or representations that this website and its content will match your specific needs, will always be timely, available, free of errors, secure, or free of viruses or other harmful components.

Indemnity and Liability
You agree to indemnify and hold Melanie Dankowicz and its subsidiaries, agents, affilitates, officers, employees, suppliers and partners harmless from any claim or demand, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Governing Law
The governing law of this website’s terms and conditions shall be in accordance with the laws of the State of Illinois. Any claims that shall arise shall be filed in the state or federal courts of the state of Illinois. If any part of these policies and terms is deemed void or unenforceable, that specific policy or term, shall not affect the remaining policies and terms of this Website, which remain valid and enforceable.

Agreement
The terms and conditions of this website, as set forth herein, constitute the entire agreement between the user and Melanie Dankowicz. This agreement supersedes any prior verbal, written or electronic media communication.

If for any reason a court of competent jurisdiction finds any provision of these terms and conditions, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of the parties as reflected by that provision, and the remainder of the policies shall continue in full force and effect. Any failure by Melanie Dankowicz to enforce or exercise any provision of these terms and conditions or related right shall not constitute a waiver of that right or provision.

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